Statements and Terms
1. Acceptance of Terms
Thank you for visiting the FengFeng Global website (“this Website”). By using this Website and related services (“Services”), you agree to comply with all service terms and subsidiary policies.
2. Right to Amend
FengFeng Global reserves the right to modify the Website, policies, and terms at any time. Users should regularly review updates.
3. Account Registration
3.1 Registration requires providing true, accurate, and complete personal information.
3.2 Users under 18 must have their guardians aware of the Privacy Policy.
3.3 Users are fully responsible for all account activities.
3.4 For security issues, contact:
lyq68163170@126.com
+852 6816 3170
4. Prohibited Conduct
Violations include:
• Using technical means to manipulate multiple accounts
• Posting illegal or harassing content
• Sending spam messages
Consequences: Permanent account termination
5. Intellectual Property
5.1 All content on the Website is the intellectual property of FengFeng Global.
5.2 For personal, non-commercial use only.
5.3 Infringement may result in legal liability.
6. Third-Party Links
FengFeng Global is not responsible for external links. Users assume all associated risks.
7. Purchase Eligibility
7.1 Must be at least 18 years old.
7.2 Must possess a valid payment method.
7.3 Must provide accurate billing information.
8. Products and Pricing
8.1 Product descriptions are provided as accurately as possible but are not guaranteed error-free.
8.2 Prices are in Hong Kong Dollars (HKD); errors may be corrected.
9. Payment Methods
• Online payment
• In-store payment
Additional support: Cash, Octopus
10. Order Confirmation
10.1 Successful payment signifies order acceptance.
10.2 Orders may be declined under the following circumstances:
• Insufficient stock
• Pricing errors
• Payment failure
11. Delivery Terms
11.1 Responsibility transfers upon signature.
11.2 In-store pickup customers forfeit return/exchange rights after collection.
12. Return and Exchange Policy
12.1 Accepted cases:
• Expired products (batch number verification)
• Shipping damage (evidence required before signature)
12.2 Strictly prohibited:
• All in-store pickup orders
• Opened personal care products
13. Limitation of Liability
FengFeng Global does not guarantee the Website is error-free; acts of God or force majeure are exempt from liability.
14. Dispute Resolution
For complaints, contact:
lyq68163170@126.com
+852 6816 3170
All disputes are governed by Hong Kong law.
Company Information
FengFeng Global Limited
Address: Room 650, 6/F, Hung To Centre, 94-96 Chaoming Street, Kwun Tong, Kowloon, Hong Kong
Phone: +852 6816 3170
Email: lyq68163170@126.com
Final Terms
• FengFeng Global reserves the right of final interpretation and revision.
